Donor Relations Coordinator

Children’s Theatre Company

| Minneapolis, MN | September 23, 2019

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Donor Relations Coordinator. This is a regular full-time position with occasional evening and weekend hours required. Benefits include medical and dental insurance, vacation and sick leave, 8 paid holidays and a 403(b) retirement savings plan.

Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

The Donor Relations Coordinator has both internal and external customers, and plays a key role in support of the annual campaign and the stewardship of CTC donors. The Donor Relations Coordinator helps coordinate operational and administrative aspects of the Luminary Circle and major donor annual campaign and the current $25 million endowment and capital campaign which is expected to be complete in 2020. The Donor Relations Coordinator reports directly to the Director of Development, and works closely with the Senior Manager of Individual Giving, Managing Director, Artistic Director, Board Development Committee, and campaign steering committee.

Donor Relations Support
• Manage Plans functionality in Tessitura in support of all moves management for individual donors:
o Create annual plans for all donors giving $1,000+, board members, and other donor prospects
o Work with Development Data Assistant and team to ensure proper tracking of data fields
o Create weekly moves management reports for Director of Development, Managing Director and Artistic Director
o Help develop agenda for bi-weekly Donor Strategy Meetings
o Develop agenda for and facilitate bi-weekly Plan Review meetings
o Provide other support as needed to the Director of Development and other portfolio managers on the execution of the Plans in their donor portfolio
• Work with Director of Development, Senior Manager of Individual Giving and Special Events Manager to outline annual donor benefits, including engagement and recognition events
• Work with team to ensure donor benefit fulfillment, including defining and pulling invitation lists, taking RSVPs, helping with follow-up calls and post-event thank you notes as needed, and researching attendee capacity and interest
• Provide superior, engaging experiences to donors through exceptional customer service (i.e. assisting with ticketing requests, donation questions, or other special needs)
• Participate in relationship building and donor cultivation initiatives and work alongside other staff to support a variety of special fundraising and cultivation activities throughout the year, including opening night receptions, donor luncheons and the Curtain Call Ball

• Assist with research efforts to qualify and track campaign and major gift prospects; use this research to provide support in developing individualized cultivation plans
• Enter research data into Tessitura so that it can be fully utilized
• Partner with Director of Development and Senior Manager of Individual Giving to analyze trends in individual giving and to discover new methods of identifying promising major donor and campaign prospects
• Maintain contract with Wealth Engine (or other research vendor); stay up-to-date on product capabilities; ensure CTC is maximizing and leveraging these capabilities

Campaign Support
• Schedule and attend all campaign committee meetings; take and distribute meeting minutes
• Maintain and update campaign prospect lists, gift charts and other related materials
• In partnership with Director of Development, prepare regular campaign reports to share with key staff and volunteer leadership
• Ensure proper recording, acknowledgement and stewardship of campaign pledges and gifts per donor preferences; ensure every pledge and gift is managed seamlessly so that the donor is officially thanked within established time parameters

General Development Support
• Schedule and attend all Development Committee meetings of the Board of Directors; take and distribute meeting minutes
• Participate in Curtain Call Ball; oversee a specific component of the event, e.g. silent auction or volunteer recruitment/coordination (TBD)
• Serve as a back up to Development Data Assistant for gift entry and thank you process
• Produce lists as needed for donor cultivation and analysis
• Generate reports and statistical output for development staff and others requiring donor/financial reports

• Bachelor’s degree in related field, or equivalent experience in customer service and operations related field
• Demonstrated skills or abilities in working with and providing services to customers or donors
• Experience with fundraising events, or similar types of events
• Experience with donor database systems

Computer Skills:
• Experience entering donor data and creating extractions, lists, queries and reports in Tessitura or other donor databases
• Demonstrated and comprehensive computer skills and expert work processing skills; experience with multiple applications (preferably with Microsoft Word/Windows)

Other Requirements:
• Exceptional interpersonal skills with the ability and personality to work collaboratively, accept responsibility, and motivate colleagues and volunteers
• Highly organized, with the ability to manage diverse duties, set realistic deadlines, and independently manage task timelines while remaining flexible under pressure
• Strong verbal and written communication skills, with the self-awareness and emotional intelligence to adapt to donors’ and volunteers’ styles as appropriate
• Ability to perform work accurately and thoroughly
• Ability to adapt to change in the workplace
• Ability to find a solution for or to deal proactively with work-related problems
• Must interact successfully with a wide range of personalities including staff, artists, volunteers, board members, committee members, donors and the general public
• Mature judgment, professional demeanor and the ability to maintain confidential information
• Ability to work some nights and weekends as needed for special events
• A passion for the arts

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at Please include the name of the position(s) to which you are applying in the subject line of the email.

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